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FAQ

How can I order?

Simply click on the product you wish to order and follow the prompts to your cart to purchase. If you have any issues, you can contact us through our Chat feature, email us at customerservice@cunillamerica.com or call us at 888-8CUNILL.


What are your shipping costs?

All orders include Free Shipping! 

 

 What if I want a custom engraving that the website does not let me put in?

 We will try to accommodate all requests so far as it is possible without compromising on the quality of the final product. Please call us at 888-8CUNILL or email us at customerservice@cunillamerica.com

How do I know that the products you sell are authentic?

As an authorized original distributor for all of the products we feature, we unconditionally guarantee that every item we sell is 100% genuine and authentic.

What payment methods does Cunill America accept?

We accept a large number of credit cards, including: Visa, MasterCard, American Express, Discover. In addition, we accept online payments through PayPal®. We also sell Gift Certificates which are redeemable through our website at checkout.

Is it safe to use my credit card online at Cunill America?

At Cunill America, your personal online security is of principal importance to us. We use a secure online payment gateway that encrypts your billing details, to store and safely transmit your personal and credit card information through our systems. All orders are processed through our secure checkout system. For your safety and protection, we will confirm that the billing address you provide matches the address on record with your credit card company.

If you would prefer to place your order via telephone, simply call our Sales team at 888-8CUNILL who will be happy to speak with you.

 

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